FAQ

HI-Boston offers its guests shared accommodations which include dorm rooms with bunk beds. Guests are assigned their own bed and share rooms with other hostellers. Rooms are designated as male and female. Men and women traveling together may stay in a co-ed room. Each dorm bed is outfitted with a Custom Bed Oasis featuring a privacy barrier, personal locker, shelf, charging station and individual lamp. You may use your own lock or purchase one at the front desk.

You can make a reservation up to 24 hours prior to your arrival under the Reservation section on this website or by calling HI-Boston. To secure your reservation you will need a valid credit card. Reservations are not required, however they are recommended. For more information, visit our reservation page.

No, a credit card is used to guarantee your reservation.

There is maximum stay of 14 nights per guest per calendar year.

Yes, each guest must have a government issued photo ID such as a passport, U.S. driver's license, state/provincial or national identity card, military service card, or alien registration card. Hostelling International membership card are required for member discounts. Unfortunately we cannot accept ISIC cards, college, school and university IDs as valid forms of identification.

Yes. If you are not a member of Hostelling International, you will be charged a daily membership fee of $3 per day. You can also purchase an annual membership at check-in or purchase one online.

Check-in is 4:00 p.m. and check out is at 11:00 a.m. HI-Boston is open 24 hours a day, 7 days a week. Should you arrive prior to check-in and your room is not ready we are happy to store your luggage.

If you arrive prior to your room being ready we are happy to store your luggage. Guests with departures after the 11:00 a.m. check-out can use the coin operated lockers to store luggage only on your day of departure. There are no long term storage facilities at HI-Boston.

Dorm rooms have personal lockers and locks may be purchased at the front desk. Private rooms have in-room safes.

HI-Boston is open to guests of all ages. Guests under 18 years of age must be accompanied by a parent or legal guardian. Groups with guests under 18 years, booked through HI-Boston's group sales department, must be accompanied by a chaperone.

No. Sleeping bags are prohibited at HI-Boston due to Boston public health regulations. HI-Boston provides all guests with complimentary linen and towels during their stay.

Cancellations may be made at no charge up until 23:59 ET the night before you arrive. Reservations cancelled after 23:59 ET prior to the day of arrival will be charged for the first night's stay. Please call 888-464-4872 (US or Canada) or 617-536-9455 to cancel.

Yes. HI-Boston serves a complimentary continental breakfast to all guests.

Yes. Dorm rooms do not have phones however messages can be left at the front desk.

No. Please visit the directions page for a list of parking garages in the area.

Yes. HI-Boston has washing machines and dryers.

Accommodations are available only for travelers from outside a 30 mile radius of the hostel.

Yes. Private rooms have a private en suite bathroom, DIRECTV and an in-room safe, and include the complimentary continental breakfast and free WiFi. See room types.

Yes. HI-Boston has two fully-equipped kitchen and dining areas for use by guests and groups, stocked with reusable dishes, glasses and cutlery.

Yes, Wi-Fi is free for all guests.

Take the Silver Line to South Station, then walk about 10 minutes along Kneeland Street, which becomes Stuart Street. HI Boston is on the right. Full directions.

Chinatown station on the Orange Line is 0.1 mile away. Tufts Medical Center (Orange and Silver Lines), Boylston (Green Line), Downtown Crossing (Red and Orange Lines) and South Station (Red and Silver Lines, Amtrak and intercity buses) are all within half a mile.

Yes. Daily tours, a weekly welcome reception and itinerary planning are free, and there are regular events such as film screenings, travel talks and outings. Check the activity boards when you arrive. Activities & Events.

Reservations for 10 or more beds will not be honored online. Please call us at 617-536-9455, email groups.boston@hiusa.org or complete the group request form.

Yes. When you reserve directly there are no booking fees and no deposits, no cancellation fees with advance notice, and free upgrades at check-in when a better room is available for your whole stay. Read more.